Help

We understand that for the majority of families dealing with a memorial is something new and it can be a daunting prospect. We have put together some information on this page to help you understand what is involved as much as possible, of course you can also contact us directly to discuss anything further.

Frequently Asked Questions

Ordering Process

Materials

Helpful Contact Details

Inscription Guidance

 

Helpful Contacts

Cardiff Bereavement Services

Thornhill Road,

Rhiwbina,

Cardiff.

CF14 9UA

029 20 544 820

thornhillreception@cardiff.gov.uk

www.cardiffbereavement.co.uk

Caerphilly Bereavement Services

Tŷ Bargoed,

1 St Gwladys Way,

Bargoed,

CF81 8AB.

01443 811 457

https://www.caerphilly.gov.uk

Penarth Town Council

West House,

Stanwell Road,

Penarth.

CF64 2YG

029 20 713841

bookings@penarthtowncouncil.gov.uk

www.penarthtowncouncil.gov.uk

Barry Town Council

Council Offices,

7 Gladstone Road,

Barry.

CF62 8NA

01446 704920

info@barrytowncouncil.gov.uk

Rhondda Cynon Taf

Bereavement Services,
Cemetery Road,
Pontypridd.
CF37 4BE.

01443 402810

www.rctcbc.gov.uk

 

What type of headstones am I allowed?


There are different regulations for every section of each cemetery/churchyard that memorials can be fitted in. The authority responsible for the cemetery/churchyard can advise you of your grave reference number and what type of memorial will be permitted. Sections are usually described as 'Lawn', 'Traditional' or 'Cremation'. This will give you a general type of memorial that you are permitted. For more detail regarding the size of the memoral you are permitted, you can contact us with the cemetery/churchyard and the grave reference which will allow us confirm the particular regulations for you.




What are the costs?


The costs of any memorial work can vary greatly. If you would like more information regarding cost then you can request a brochure or quote by contacting us. We will then reply with a relevant cost for your consideration.




How do I order a headstone?


Our 'How it works' page lays out a step-by-step process for you information, this will give you a better understanding of what is involved.




What are the memorials made from?


Our memorials are all made using high quality natural materials. The majority of memorials are made of different types of granites, these come in a variety of types with different colour or grain. On request, other materials can be used such as Welsh slate and other softer stones. Visit our materials page here for further details.




Where does the material for the memorials come from?


Dependent on the material you choose it can come from a variety of locations, most commonly used in granite from either India or China. This is because the vast majority of granite in the world in quarried in either of these regions. Though some particular granites such as 'Blue Pearl' come from locations such as Norway. We also do offer other materials such as limestones or sandstone from various places and our Welsh Slate comes from Blaenau Ffestiniog. More details regarding the materials can be found here.




Does Ash Memorials fit the memorial?


Yes. We do not pass your memorial on to any third parties. Once you've ordered a headstone or any memorial with us, you can be sure that we ensure your memorial is completed to the highest standard.




Are there any guarantees with the memorial?


Yes. Ash Memorials offer a 30 year guarantee, which is explained here.




Can I insure my memorial?


Yes. You can purchase a specialist memorial insurance through Ash Memorials, more detail on this can be found here.




What is the difference between Lawn, Traditional and Cremation memorials?


Each section of a cemetery or churchyard can be classified as a Lawn only, Traditional (full type) or cremation. This dictates the type of memorial we are permitted to fit in this section, though each section will have its own specific size regulations.

  • Lawn only sections means that only a headstone can be placed at the head end of the grave.
  • Traditional (full type) sections means that you can place a memorial over the full space of the grave.
  • Cremation sections are typically only allowed smaller cremation style memorials place on or above the plot.




What wording should I put on my headstone?


You can read our guide to inscriptions here. It's important to remember there isn't any 'wrong' wording, it is what's important to your family.




Is there a difference between a 'memorial' and 'headstone'?


A 'memorial' is a broad term, used to describe a variety of markers dedicated to a person. This includes headstones, plaques, slabs, statues and more. However it is common for people to use 'headstone' to describe any type of memorial.





Frequently Asked Questions

Inscription Guidance

 

Lead

A brief introduction to the inscription.

Name Lines

Usually capitalised, can include full name, initials and nicknames.

Date Lines

Often includes; date of birth and date of death, sometimes also references age.

Personal Description

Often describing the relationships of the departed.

Epitaph

Some words devoted to the departed. Often prayers, poems, song lyrics or sayings.

Lead

A brief introduction to the inscription.

In Loving Memory of

Loving Memories

In Memory of

Precious Memories

Cherished Memories of

Treasured Memories of

A Dedication of Love to

A Tribute of Love to

Name Lines

Usually capitalised, including full name, initials or sometimes nicknames.

JOHN PETER SMITH

JOHN P. SMITH

JOHN

PETER

SMITH

JOHN SMITH

'JOHNNY'

Date Lines

Often includes; date of birth and date of death, sometimes also references age.

Laid to rest 13th March 2020

10th May 1945 - 13th March 2020

Passed 13th March 2020, Aged 74

Born 10th May 1945

Died 13th March 2020

10.5.1945 - 13.3.2020

Who Fell Asleep 13th March 2020, Aged 74.

Personal Description

Often describing the relationships of the departed.

A Devoted Husband, Father and Grandfather.

Devoted Husband to Mary, Dad to John and Lisa and Bampy To All Of His Grandchildren

Much Loved Husband, Dad & Bampi.

A Devoted Musician & Friend

Our Darling Son

Epitaph

Some words devoted to the departed. Often prayers, poems, song lyrics or sayings.

Dearly Loved, Sadly Missed.

Goodnight, God Bless.

Time Passes, Love Remains.

Too Dearly Loved To Be Forgotten

In The Garden Of Memory We Meet Everyday

Gone are the days we used to share but in our hearts you're always there.

His life a beautiful memory,

His absence a silent grief.

Gone is the face we loved so dear,

Silent the voice we loved to hear.

Contact Us

85 Lansdowne Road,

Canton,

Cardiff,

CF5 1PR

Telephone: 029 20 221 780

Email: ashmemorials@gmail.com

Accredited Members of

National Association of Memorial Masons

British Register

of Accredited

Memorial Masons